WhatsApp Booking Automation
A complete booking workflow that runs inside WhatsApp. A customer asks about availability — the AI confirms, sends a payment link, logs the booking in your system, and sets up automated follow-up reminders. No app to download, no form to fill, no back-and-forth between systems.
Built for businesses where most customer conversations happen on WhatsApp — particularly common across the GCC and Middle East — and where booking today still involves manual handling by a team member.
How the booking flow works
- Inquiry — the customer messages on WhatsApp asking about availability or a service.
- Availability check — the AI confirms what is open against your live calendar.
- Payment link — a secure payment link is sent directly in the chat.
- Confirmation — the booking is logged in your system and confirmed to the customer.
- Reminders — automated follow-up reminders go out ahead of the appointment or stay.
Integrates with what you already use
Connects to your existing booking systems, payment providers, and operational tools, so bookings stay in sync without manual re-entry. For businesses without a booking system, one can be built or layered on top of your existing operational tools.
Use cases
- Clinic appointment booking, with payment or deposit collected up front.
- Travel agency packages, from inquiry to paid confirmation.
- Holiday home reservations, booked and paid without leaving WhatsApp.
- Service businesses with calendar-based bookings.
Beyond the booking
- Automated reminders before the appointment or stay.
- No-show follow-ups that re-engage customers who drop off.
- Post-service feedback requests to capture reviews and insight.