Pricing — Built for Scale
The AI Concierge (TAC) is an AI-powered communication platform that handles your customer and guest conversations across WhatsApp, email, SMS, and web chat from a single inbox — answering routine questions instantly and escalating to your team only when a human is needed. It's built for holiday-home operators, hotels, medical centers, travel agencies, and other service businesses that field high volumes of repetitive messages.
Holiday Homes (HH) — from AED 800/month
For growing short-term-rental and property managers — the fastest way to put AI to work on guest communication. The AI drafts and sends replies around the clock, so your team stops re-typing the same check-in details and availability answers. Includes the core dashboard, multi-channel messaging, basic reporting & analytics, and standard support.
Custom Projects — from AED 10,000+
For hotels, clinics, agencies, and larger multi-brand operations. A scoped engagement built around your operation — everything in the core platform plus custom architecture, integrations with your existing systems, and an SLA with priority support.
How it works
- Discovery call — a short strategy call to understand your business, channels, and the questions customers ask most.
- Setup & integration — we configure your AI, connect your channels, and integrate your existing PMS or booking tools so everything runs from one inbox.
- Go live with support — we launch with your team, monitor the first conversations, and fine-tune the AI as it learns.
Pricing FAQ
What's included in the WhatsApp add-on?
Connects TAC to the official WhatsApp Business API to send booking confirmations, answer FAQs, and handle support directly inside WhatsApp. Billed separately based on conversation volume, on top of your plan.
Do you integrate with my existing PMS / booking system?
Yes. TAC integrates with popular property-management and booking systems including Hostaway, Guesty, Cloudbeds, and others to keep reservations and guest context in sync. Custom or bespoke integrations are covered under Custom Projects.
Do you offer custom solutions for larger businesses?
Yes — that's the Custom Projects tier: custom architecture, integrations, and AI workflows for hotels, clinics, agencies, and multi-brand operators, backed by an SLA and priority support.
Is there a free trial?
Instead of a self-serve trial, we offer a personalized demo and strategy call where you see TAC handle your real use cases before committing.
Is there a setup fee?
Holiday Homes has no setup fee — it's a straightforward monthly subscription. Custom Projects include all setup work in the project price, followed by a monthly subscription that covers maintenance and ongoing improvements.
Can I cancel anytime?
The Holiday Homes monthly plan can be cancelled at the end of your billing cycle. Custom Projects follow the agreed scope terms set during planning.
How long does deployment take?
Holiday Homes setups typically go live within days of the discovery call — the main timing factor is how quickly you can share your property data, channel access, and policies. The more organized and complete this is, the faster you launch. Custom Projects timelines depend on scope and are confirmed during planning.
What languages do you support?
TAC handles whatever languages your business needs. The AI replies in the customer's language and translates messages instantly. English and Arabic are the most common in the GCC, but we support any language on request.